Privacy Policy

Effective October 30, 2026

This policy explains what information Tech Schedule Pro (“we”) collects when businesses and their staff use Tech Schedule Pro (the “Service”), how we use it, and the choices you have.

1. Information we collect

• Account information: business name and type, owner name, email, mobile number, login IDs and passwords (stored only as secure hashes).
• Business records you enter: jobs, customer names, addresses, phone numbers and emails, appliance or equipment details, notes, photos, signatures, estimates, invoices, payments and parts. We process these for you, on your instructions.
• Device and usage information: device type, browser, IP address, sign-in times and error logs, used for security and to fix problems.
• Location: only when a user turns on a location feature (for example, showing technicians on the map), and only while the app is in use.

2. How we use information

• To run the Service: sign-in, scheduling, maps, sending invoices or messages you ask us to send, and syncing offline work.
• To keep the Service secure: detecting abuse, limiting sign-in attempts and protecting accounts.
• To contact the account Owner about the account, security, billing and important changes.
• To improve the Service using usage information.

We do not sell personal information and do not share it for cross-context behavioral advertising.

3. Sharing

We share information only with service providers that help us run the Service (for example hosting, maps, file storage, email delivery, payment processing and bank connections), under contracts that limit their use of it; when you ask us to (for example sending an invoice to your customer); or when the law requires it or to protect rights and safety.

4. Security

Connections are encrypted (HTTPS). Passwords are stored as hashes. Sensitive settings are encrypted. Access is limited by company and role. No system is perfectly secure; tell us at support@techschedulepro.com if you find a problem.

5. Retention

We keep information while the account is active. After an account is closed, we delete business records within 90 days (after the 30-day export window), except what we must keep by law. Backups expire on their normal schedule.

6. Your choices and rights

The account Owner can view, correct and export the company’s records and remove users. People whose information was entered by a business using the Service should contact that business first; we will help the business respond. California residents may have rights to know, delete and correct personal information; contact us to make a request, and we will not treat you differently for doing so.

7. Children

The Service is for businesses and is not meant for anyone under 18. We do not knowingly collect information from children.

8. Changes

We may update this policy and will tell account Owners about important changes before they take effect.

9. Contact

Tech Schedule Pro · San Jose, California · support@techschedulepro.com

See also our Terms of Service.