Terms of Service

Effective October 30, 2026

These Terms of Service (“Terms”) are an agreement between you and Tech Schedule Pro (“we”, “us”), the provider of the Tech Schedule Pro app and website (the “Service”). By creating an account or using the Service, you agree to these Terms. If you sign up for a business, you confirm you have authority to accept these Terms for that business, and “you” means that business.

1. Who can use the Service

The Service is for businesses and their staff. You must be at least 18 years old to create an account. You must give true, current information when you sign up and keep it up to date.

2. Your account

• Your company gets an account code. Each person signs in with the account code, their own login ID and password.
• The person who signs up is the account Owner. The Owner controls the company’s users, plan and data, and is responsible for everything done under the company’s account.
• Keep passwords secret and do not share logins. Tell us right away at support@techschedulepro.com if you think someone used your account without permission.
• One business may sign up for one free account. An email address or mobile number can be used for only one sign-up.

3. Free plan and paid plans

The Free plan has limits (for example, the number of technicians and new jobs per day). Some features are shown with a lock and need a paid plan. Paid plans, their prices and limits are shown before you buy. We may change plan features, limits or prices with at least 30 days’ notice for paid plans. Fees already paid are not refunded unless the law requires it or we say otherwise in writing.

4. Your data

• You own the data you put into the Service, such as jobs, customers, photos, invoices, estimates and parts records (“Your Data”).
• You give us permission to store, copy, process and show Your Data only as needed to run, secure, back up and improve the Service for you, and as the law requires.
• We do not sell Your Data. We do not use your customers’ contact details to market to them.
• You can export your records while your account is active.

5. Your customers’ information

You are responsible for having the right to collect and use the personal information of your customers and staff that you enter, and for following the laws that apply to you, including laws about sending text messages and emails (such as the TCPA and CAN-SPAM), consumer protection, recording and privacy. Get your customers’ consent before you text or email them through the Service.

6. Acceptable use

You will not: break the law or help others break it; send spam; upload malware; try to get into accounts or data that are not yours; probe, scan, overload or attack the Service; copy, resell or reverse-engineer the Service; or use the Service to build a competing product. We may remove content or suspend access that breaks these rules.

7. Other services

Some features connect to services run by others, such as maps, cloud file storage, card payments, bank connections and email. Your use of those services is also governed by their own terms. We are not responsible for those services. Card payments are handled by the payment provider; we do not store full card numbers.

8. Availability, offline use and backups

We work to keep the Service available and backed up, but we do not promise it will be uninterrupted or error-free. Work saved on a phone while offline is sent when the phone is back online; data that never reaches our servers cannot be recovered by us. Keep your own copies of records you are required to keep.

9. Ending your account

You can close your account at any time by contacting us. We may suspend or close an account that breaks these Terms, is not paid for, or puts the Service or others at risk. After an account is closed, you have 30 days to ask for an export of Your Data. After that we delete it within 90 days, except copies we must keep by law or that remain in backups until they expire.

10. Changes to these Terms

We may update these Terms. If a change is important, we will tell the account Owner by email or in the app before it takes effect. Using the Service after the change means you accept the new Terms.

11. Disclaimers

The Service is provided “as is” and “as available”. To the extent the law allows, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. Amounts, taxes and reports in the Service are tools to help you; you are responsible for checking them and for your own tax and legal filings.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim about the Service is limited to the greater of the amount you paid us in the 12 months before the claim or US $100.

13. Indemnity

You will defend and hold us harmless from claims by third parties that come from Your Data, your use of the Service, or your breaking these Terms or the law.

14. Law and disputes

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts located in Santa Clara County, California, and you and we agree to their jurisdiction.

15. Contact

Tech Schedule Pro · San Jose, California · support@techschedulepro.com

See also our Privacy Policy.